Q&A · VER. 4.2
Questions about Lisbon
The two answers people actually ask about this site, then the five we give everywhere.
This site
Lisbon or Madrid for Iberia?
Five milliseconds, and then the ocean decides. Madrid at 0.32 Tbit/s on ESpanix is the larger hub for continental traffic — 14 ms to Frankfurt. Lisbon's 0.22 Tbit/s on GIGAPIX earns its keep on the Atlantic side: 100 ms to São Paulo against Madrid's 101, and 87 ms to Miami, the shortest route to the Americas that any European site of ours publishes.
Why does Europe need a rack on the far south-west edge?
Because the cables leave from there. Lisbon is 100 ms from São Paulo and 87 ms from Miami — the shortest Atlantic numbers a European site of ours publishes — which makes it the European end for Brazil-facing and Latin America-facing workloads. For purely continental users, Frankfurt remains the default; Lisbon is for the traffic that points west.
Everywhere
Which region should I pick?
Measure, then read. Median RTT decides most cases: pick the site closest to the users you already have, then check the local law if that matters to your data. We do not charge a regional premium, so the decision is never financial.
Is the price the same in every location?
Yes. A Nano costs €1.90 per month in Frankfurt and in São Paulo. There is no regional pricing tier, no 'emerging market' discount and no 'premium location' markup to optimise around.
Can I move a server to another site later?
Take a snapshot, deploy the same image at the destination, restore, update the DNS. The console does not yet automate the migration end-to-end, but nothing about the price changes if you redeploy somewhere else.
Is DDoS protection included?
Standard volumetric filtering is always on and always free at every site. If you need application-layer scrubbing with custom rules, the Advanced tier costs €3.90 per month per server.
What IP addresses do I get?
Every server ships with one dedicated IPv4 and a routed /64 of IPv6, both announced from the site you chose. Additional IPv4s are €1.20 per month each, up to eight per server.
Payments from Portugal
Orders from Portugal are handled exactly like every other order: checkout in euros, payment in Bitcoin, Monero or any of twenty-four assets, and the server provisions on the first network confirmation. No card, no bank, no name that has to match one.
Payments →