Q&A · REV. C
Questions people ask
Four answers per solution, and each one is the same answer support would give you.
Can Nextcloud really replace my existing cloud storage?
For files, calendars, contacts and a photo library: yes, and the sync clients are mature. For the 'it just works everywhere with zero admin' crowd it is a different covenant — you are the admin now. That is the trade, and it is why this page exists rather than a download link.
How many users can the recommended plan handle?
Nextcloud's honest bottleneck is RAM for previews and search. The Work plan's 16 GB comfortably serves a small business or a generous family; for dozens of active users, size to the Forge and keep preview generation in check. Usage always beats headcount as a sizing signal.
Is my data encrypted on the server?
At rest on the disk and in transit over TLS, with the standard Nextcloud configuration. Server-side encryption keys live on the server, so 'zero-knowledge against the host' is not a claim we make — if that is the requirement, use client-side encryption (E2E) features or pick a host whose guarantees you can audit.
Do you offer managed Nextcloud?
No — we offer the server, the stack image and engineer-answered tickets (median first response twelve minutes). The operating system patches and the Nextcloud upgrades are yours, with the console standing by for reinstalls and snapshots when an upgrade misbehaves.